Saddle up for the Shore - Shop Barn Boutique Here!
Welcome to Hyde & Sticks
Happy you are here
A little insight that got me where I am & what we are all about.
My brand was created from the inspirational people that surround me, my family. I owe a huge thank you to you guys for not only helping me make this all happen, but for standing beside me in the voyage of life. Raised on a cattle property west of Sarina, the opportunities were endless given the amount of freedom on the land. My brother; Travis, sister: Layla & myself are lucky enough to have the opportunity to experience. We were taught to express ourselves and play hard but to be considerate, respectful & keep family roots firmly planted. I am constantly learning everyday that you need to do things that make you happy and surround yourself with people that have the same intentions.
So, this is where the journey of Hyde & Sticks began, being able to express myself through my love of clothes, my obsession of country design and the appreciation of where I came from. Hyde & Sticks is my passion project, my goal is providing clothing apparel that is unique, affordable & that is going to make you feel good while doing the things you love.
I am beyond excited to share this journey with you all.
Mads xx
H&S Refund & Exchange Policy
Refund policy
Thank you for purchasing our products at hydeandsticks.com operated by H&S.
We have a 30 day return policy, which indicates you have 30 days after receiving your item to request a return/ exchange.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused. You’ll also need to provide us with proof of purchase/ order number.
To start a return, please fill out our Returns & Exchanges form on our website under 'Returns & Exchanges Portal' or alternatively you can contact us by sending an email to hydeandsticks@gmail.com
If your return is accepted, you'll be notified via email with instructions on how and where to send your package.
Items that are sent back to us without first requesting a return or submitting a request will not be accepted and your exchange/ refund will not be processed.
Please Note: All return costs are to be covered by the customer.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Please Note: We may not have your exchange size/style in stock, this may cause delays in your return. You will be notified if this is the case.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method you've used during the purchase. For credit card payments it may take 5-10 business days for a refund to show up on your statements.
Please Note: it can take some time for your bank or credit card company to process the refund.
Exceptions / non-returnable items
Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on discounted item and accessories.
Lots of Love,
Hyde & Sticks
Experience the magic of shopping in-store
Sarina is our home, a small Agricultual community located in central Queensland.
Shop 4 / 28 Sarina Beach Road, Sarina QLD 4737
Trading Hours:
WED - 9am - 2pm
THURS - 9am - 2pm
FRI - 9am - 4:30pm
SAT - 9am - 1pm